Customer care
Common questions about buying lace, handmade tassels, yarn and knitting supplies from Abid Lace Centre in Rawalpindi. For anything else, visit our contact page.
A flat Rs. 300 delivery charge applies nationwide. Orders are processed within 2 days. Delivery takes 3 to 5 business days after confirmation.
Our lace collections are priced per yard on the website. If you need help converting yardage for dupatta, daman or bridal panels, use our lace size guide or message us on WhatsApp.
Handmade and fancy tassels are sold per piece. Coloured tassels can be a single shade or a mix. The product card shows the colour name and swatches.
Published product pages show the available colour, price unit, stock and verified product details. Yarn, needle and accessory specifications are added only after they have been confirmed for that item.
Yes. Screen settings and lighting can affect how a colour appears. Use the product photographs and colour name as a guide, and contact us before ordering when an exact shade is important.
Online orders currently support Cash on Delivery (COD). PayFast is displayed as a coming-soon option and will be enabled after the payment account is connected.
Yes. Abid Lace Centre is located at BBC Plaza commercial market, Rawalpindi. Walk in to view published lace, tassel, yarn and knitting collections or discuss custom tassel work.
Contact us as soon as possible after placing your order. Orders can usually be cancelled before preparation begins. Once lace has been cut to length or tassels handmade, cancellation may not be possible.
Lace can only be returned when the order is 5 yards or more, unused and in original condition. Short cut lengths and custom work are final sale.
Yes. We offer handmade tassels and custom colour combinations. Visit our Custom Tassels page or contact us with your design reference.